CICT/CI/ASTeC Support Meeting, 27th April 2007

Notes and Actions:

1. IT Services
PC Support is now called DL IT Support - now in Canal View
No longer particular support hours. Emails now going to Footprints helpdesk support.
New support address: dlitsupport'at'dl.ac.uk
New support website: http://itservices.dl.ac.uk/ - an excellent step forward.
3rd-party access forms - have been updated on the website for now. Some changes will be made, and a web form will be made.
Campus IT may be put out to tender (bad idea). DL would like to do it.

2. Outgoing CI email addresses. Can be done (e.g. Swapan's email address), but will be done on an individual-by-individual basis on request.

3. PPD files - to go onto IT support website http://itservices.dl.ac.uk/printing/printing3.htm. Chris and Hywel to list out printers post-meeting.

4. POPmail instructions. These work, and will be put onto the IT Services website.

5. Backups - We have bought 2 legato licenses. They haven't arrived yet.

6. apsv5 still not working - C.Dean still looking at it. The machine may have to be sent back to Dell.

7. New CI website - Barbara Runcie will be the webmaster.
Design produced in a couple of weeks.
Agree design with Swapan.
Migrate existing content to new design (Barbara/Stuart)
Migrate to Rythmix and updates done by Barbara. Updates by e.g. Liz to be explored.

8. ASTeC/CI website interaction - meeting with Swapan and Mike P. to find out what they want. (Action HLO)

9. C.Dean to upgrade Plone version projects.astec.ac.uk/ (lowish priority).